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Collections Executive

1.00 to 6.00 Years   Coimbatore   13 Apr, 2025
HR Talenthub
Job LocationCoimbatore
EducationNot Mentioned
Salary< Rs 50,000 - 2.5 Lakh/Yr
IndustryLogistics / Courier / Transportation
Functional AreaSupply Chain / Logistics
EmploymentTypeFull-time

Job Description

    A Collections Executive is responsible for managing and recovering outstanding payments from customers while maintaining positive relationships. Their key duties include:Payment Collection & Follow-upsContact customers via calls, emails, and messages to follow up on overdue payments.Negotiate payment plans and ensure timely collections.Maintain accurate records of customer interactions and payment status.Customer Relationship & Dispute ResolutionAddress customer queries and disputes regarding outstanding bills.Work closely with internal teams (finance, sales, and customer service) to resolve payment issues.Ensure customer satisfaction while recovering payments.Reporting & ComplianceTrack and report collection progress to management.Ensure compliance with company policies and legal regulations related to debt recovery.Suggest improvements to enhance collection efficiency.Process Optimization & Risk ManagementIdentify high-risk accounts and take proactive measures to minimize losses.Recommend credit control strategies to reduce outstanding dues.

Keyskills :
dispute resolutionrelationship buildingpayment collection

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