Manager-Quality Assurance

Job Description

QED-ManagerUnique Job RoleQC - LeadFunctionOperationsReporting toFactory ManagerBusinessSS Watch Case plantLevelL7Date01.05.2023Business descriptionTitan Company Limited - SS Case plant was commissioned in the year 2014 to manufacture high-end stainless steel watch cases in technical collaboration with Seiko Epson Corp, Japan. So far, the unit has delivered 3.5+ million cases. The unit is venturing into making of premium watch cases & solid linked bracelets in addition to the exploration of exotic materials which includes Ceramic.Job DetailsThe job involves devising the strategies to implement the Quality Engineering in all stages of manufacturing (Internal & vendors of bought out items - IDI) effectively. This job also involves in managing & equip the team with the requirements that satisfy the standard of premium watch segment. Adopting the relevant quality frameworks, which will enable the function to QNEXT level.External InterfacesInternal Interfaces

Captive Vendors

Suppliers (Domestic & International)

OEM Customers

Technology partners

Calibration labs

Technical consultants

Production departments

Assembly team

Service departments

Assembly units (other locations)

Other Titan units

Job RequirementsEducationB.E / Diploma with any specialisation (Most appropriate - Mechanical).Certified Quality courses (Additional advantage)Relevant Experience & LanguageB.E - 12-15 Years of exp. In Quality function of relevant industryDiploma - 15-18 Years of exp. In Quality function of relevant industryLanguages known - Tamil, Hindi & EnglishBehavioural Skills

Customer orientation

People management

Drive for outputs

Accountability

Networking

Agility to learn

Co-create

Teamwork

Listening & accepting change

Eye for detail

Knowledge

Knowledge on Six Sigma

Knowledge on SQC & SPC

Knowledge on TQM

Knowledge on Troubleshooting (CAPA)

Knowledge on the manufacturing process

Knowledge on QMS

Knowledge on measuring instruments

Knowledge on Ms office

Role detailsProcess ContributionProcess OutcomePerformance MeasureBusiness Engagement1. Establish systems for effective derivation of metrics with respect to the quality function & improve.2. Engaging with the Product / Engineering Design team to build quality from the design stage.3. Exploration & execution of latest technologies to ensure continual improvement in the quality inspection (Physical & Virtual).4. Evaluate & improve the infrastructure and people capability of the function to meet the emerging business needs.5. Facilitate the quality planning, assurance standard, control methods and process for New products.6. Conducting monthly reviews with the internal stakeholders to track the progress & impacts of quality performance.7. Conducting the MRM (Management Review Meeting) on quality at ISCM level.8. Provide relevant solutions to the stakeholders to improve the quality of the outcome.9. Lead the effective implementation of Quality Management Systems in the plant.10. Understanding the quality requirements of the external customers (OEM) & cascading it to the internal departments, thereby ensuring the expected outcome.11. Derive & Drive the yearly quality threshold metrics based on business requirements & performance.12. Enhancing the quality standards of the plant to a global level to enable the premiumisation journey.13. Anchoring the Quality committee that enables in building a quality culture in the company.. Clear quality metrics for the department & business.. COQ reduction initiatives. New quality standards. isation quality standards. Technology advancement. FTA Improvement initiatives. Quality certifications. Continual monitor & timely review. Improved quality culture. Desired Quality levels & customer delight. Improved outcome in reduced cost. Sustenance of the positive achievements . Increased FTA % of output from individual departments.Process Automation1. Identifying the opportunities to digitise the data entry & review.2. Collaborate with the IT & other internal stakeholders to implement the digitisation effectively.3. Optimisation of SAP QM Module.4. Identifying the scope for automating the measuring techniques and implementing.. Simplified data management. System digitalisation. Real time data. Effective analysis & outcome. Data AccuracyImproving the vendor quality1. Ensure process in place for effective PDI2. Identifying the technology partners for advanced quality check methods and ensure effective implementation through the coordination with functional experts.4. Training & guiding the vendor partners as per the models to improve the quality of the outcome.5. Bringing out initiatives to improve the plating quality as per the variety and standard6. Continuously measure, monitor, identify gaps & ideate the action plan required to bridge the gaps.7. Measuring the performance of bought out components & implement CAPA to improve the performance.8. Conducting periodic review meeting with the external vendors on the quality performance and the required improvements plans.. Quality assurance of bought out materials. Developing vendors to support the Titan ecosystem. Increase in the capability in colour variants.. Cost & time of returns.. Cost & time of rework. Increase in the internal order with different models & coloursTeam Management1. Manage & direct the team members through appropriate goal setting for every year in line with the business objectives.2. Support the effective implementation of Functional Competency Mapping to all the team members and support in improving the competency proficiency levels.3. Encourage the working of women in the departments with the required infrastructure, knowledge & customised work techniques.. Improvement in the morale of team members. Team members acquiring new skills to serve business. Gender diversity. GPTW Survey. Career progression. Encouraging DEI

Keyskills :
Ms OfficeTqmSpcSqcQmsSix SigmaCapa