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CRM Specialist

3.00 to 4.00 Years   Delhi   20 Nov, 2023
TM Media
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Job Role: CRM Specialist.Experience: 3-4 yrs.Educational Qualification: Btech, MCA, BCA, IT or equivalent.Preferably worked on Bitrix-24Responsibilities: Requires Experience with Good knowledge with CRM-ECC Sales and service integration Must have in-depth knowledge of the Sales / Customer Relationship Management process. Should be a quick learner of new programs specially CRM. Should have a strong skill set to explore the entire system and find the loopholes within-it. Must have in-depth knowledge of the Pre & Post Sales lifecycle. Must have Completed at least 3-4 CRM end to end deployment. Owns the Responsibilities of designing an End to End Business Process Flow Strong written/ communications skills An out of the box thinker ,creative and techie. Strong presentation skills Enhance knowledge in other Core and subsidiary CRM modules to contribute to customer projects. Should have experience in finding / contacting vendors for new development and. Integration with CRM and other apps . Must have strong skill to understand the business process and make a detailed document which can be explained at luddite person level after gathering requirements from the process makers. Will be responsible for the training program of staff for different modules of CRM & handling their queries. Must have experience in building different stages, policy, automations within the program and rollout the same,

Keyskills :
Customer Relationship ManagementSalesVendor managementCRMECC SalesPrePost Sales lifecycleEnd to End Business Process FlowCoresubsidiary CRM modulesTraining programPolicy

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