Customer Service Associate

Job Description

Job descriptionHiring FOR --International & premium Voice/chat/email/blended ProcessCUSTOMER SUPPORT EXECUTIVE (Excellent verbal and written communication skills required)Roles and Responsibilities -Interface with customers via inbound or outbound calls o Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.o Clarify customer requirements; probe for and confirm understanding of requirements or problem.o Must be very confident and presentable.o Should have excellent convincing and problem solving skills.o Must be able to handle multiple projects simultaneously & be receptive to change.o Team-oriented ,Self-motivated and Performance-oriented.o Support customers across Telecommunication & Financial Services.o Conduct needs-based support by using non-scripted probing techniques to determine customer needs and to offer the most appropriate service to address their needs.Job Specification:o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.o Immediate Joiners Preferred.o Candidate should be Fully Vaccinated.o BE/ B.tech freshers are eligibleo Excellent verbal and written communication skills.o Flexible with 24/7 Environment.o Rotational Offs.o Attractive Incentive/Bonus amount.Perks and Benefits -o Both-way cabs(Pickup & Drop).o Medical insurance.o Lucrative performance based incentives & Bonus.also,Average/Good EnglishSame Day JoiningCustomer careFresher(Grad.Only)Ug-Min.6 month exp.Noida sec 128Fresher-16.5k+incentivesExp.-17.5k + incentivesGood EnglishWere looking for someone who has strong verbal and written communication and comprehension skills. Someone whos computer literate and proficient in the use of modern technology, including computers, handheld devices, search engines, the internet, and the ability to adapt to new programs and software. Additional useful skills are observational skills and memory retention. Experience with technology development, modern video games and systems, long-distance driving, software, hardware, and tasks that require significant attention to detail, such as Security personnel, Teachers, Law Enforcement, Firefighters, EMS, Etc.We need someone with good problem-solving and critical thinking skills with a focus on issue resolution and precision. A person whos resourceful, able to multitask, and has a high attention to detail are a must for this team.You will be part of a team that is responsible for software deployment, real-time data analysis, simulated situations, and quality assurance. You will also be responsible to diagnose and resolve failures for software and hardware in the self-driving fleet. If youre someone whos self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressureImagine yourself going to work with one thing on your mind: to provide the best support experience to your clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, measured by different performance metricsRequirements:What exactly are we looking for Well, we need someone whos willing to work on cyclical schedules (24/7 support).Interested candidates can drop their updated resume on the Email ID/ WhatsApp mentioned below:Email -krishnak.maestro@gmail.comWhatsApp - (+91) hidden_mobile

Keyskills :
computer skillseasily adaptablewriting skillstyping speedclient satisfactioncommunication skillsconvincing powercustomer handlinggoal seek