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Customer Service Associate

0.00 to 4.00 Years   Delhi   21 Feb, 2020
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Dear Candidate,Greetings for the day!We are hiring forCustomer Service AssociateRoles and Responsibilities:Inbound Customer Service /sales/technical/ Upselling.Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.Roles & Responsibilities:-o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.o Clarify customer requirements; probe for and confirm understanding of requirements or problem.o Support customers across Telecommunication, Financial Services & Healthcare vertical.o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.Candidate Profile-o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.o BE/ B.tech freshers are eligibleo Excellent verbal and written communication skills.o Flexible with 24/7 Environment.o Salary up to 25,500 take home & attractive Incentives amount.Additional Benefits-o one-way A/C cabs.other side travel allowance-1750/-o Medical insurance worth 1 lakhs.o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhso Gratuityo Education Assistance plan Annual entitlement of up to INR 24,000.o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.RegardsTeam HR

Keyskills :
customersupport service outboundcalling customer customercare customersatisfaction customerrelationship inbound ssociate

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