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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | 2,00,000 To 3,25,000 p.a. |
| Industry | Call Centre / BPO / KPO |
| Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
| EmploymentType | Full-time |
Role: Customer Care Executive / Senior Customer care ExecutiveJob Purpose:To Answer queries/resolve problems of customers through Inbound/Outboud.Attend Inbound & Outbound calls, sometime respond through email and chat to customers.Provide correct and quality information to customers on every call, promote good listening and English grammar skills.Eligibility Criteria:speak, read & Write English & Hindi mandatoryAble to communicate confidently and politely, with good speaking skills.Awareness on Credit cards. Detailed knowledge of intricacies of Banks products and how they compare against competitors.Good typing skills (Quality & Speed)Ability to handle telephonic conversationsGood Listening & Comprehension skillsShould be flexible to work in 24/7 shiftWork experience: Freshers & experienced (Min. 6 months) in Call Center or direct selling/telemarketing in service. Salary: CCE ( Fresher) 16000/- CTC- PM& SR CCE ( Min. 6 months of Exp.) 16500/-CTC-PMLanguage Allowance- RS.1000/- for Telugu,Tamil,Malyalam,Gujarati,Marati,BengaliEducational qualification: SR CCE-Graduation Mandatory.CCE- PUC/Graduation
Keyskills :
Customer Care Call Center Telecaller BPO