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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Rs 3.5 - 12 Lakh/Yr |
| Industry | Hotel / Restaurant |
| Functional Area | Customer Service (Domestic)Front Office / Receptionist |
| EmploymentType | Full-time |
Under the direction of the Head Concierge, Concierge, and Porter Supervisor, Within the limits of Le Gray policies and procedures, the Door Person has to deal with guest luggage, on arrival and departure, storage of luggage and equipment, safely park all guests/visitors cars, and provide an efficient and friendly service to our guests in respect of general hotel security and guest relations.Duties & ResponsibilitiesGreet and welcome guests and visitors to the hotel.Greet visitors and guests on departure, wishing them a pleasant journey.Relieve guests of their luggage on arrival, store it and log it if a porter is not available.Handle all guests requests, queries, comments and complaints in a courteous and prompt manner, taking the necessary action steps and ensuring follow-through where required.Open cars/taxis doors arriving at the hotel and give help to people in need, especially old, disabled, children, and people carrying heavy loads.Remove all items of luggage from the vehicle of the guest and call a porter to take delivery of guest luggage into the hotel.Where luggage porter is unavailable, escort guest into the lobby and to the reception desk, and to deposit the luggage in the luggage room and inform the concierge.To call taxis for guests and visitors, to open doors as appropriate and to give directions as required.To park guest cars in the hotels allocated car parking spaces.
Keyskills :
supervisionsecuritystoragecommercialarkingequipmentpickinginformluggagelockboxhotelpromptlocksmithinglocksmithdoorlockautomotiverekeyaccess