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Executive/Senior Executive For Customer Support Process

0.00 to 2.00 Years   Delhi   28 Feb, 2022
Web Key Network
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Executive/ Senior Executive For Customer Support Process Executive/ Senior Executive For Customer Support Process.Required Skills : Co- ordinate with clients to ensure that the deliverables are completed as per schedule and requirement. Editing of raw files shared by clients. Communication assignments are delivered with speed, superior quality and as per requirement. Marketing of the add- on services / newly launched services. Interacting with exiting clients using Tele conversation, Emails and chats. Promoting the services of the company. Customer care related objectives to be handled. Coordination with senior managers in sales matters. No cold calling, no field job. Client management skills. Communication Skills Written/ Verbal. Ability to manage multiple clients. Team player and good coordination skills. Time management / Disciplined. Computer basics, comfortable with mailing, chatting. Candidates with experience in B2B Sevices, SEO Services and Websites Selling Services, would be given preference. A candidate who has worked in Domestic / International BPO in out bound process dealing with service industry would be given preference.,

Keyskills :
missalescustomer relationscustomer servicedeliverycold callingcustomer caretime managementcustomer supportservice industryinternational bpoclient managementcommunication skills

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