Senior Engineering Manager - Customer Engineering (WCA)

Job Description

This is an extremely exciting time to join a growing and dynamic team that solves some of the toughest problems in the industry and builds the future of trade & logistics. Maersk s Technology organisation offers a unique opportunity to impact global trade via the largest container shipping company in the world. We are a growing team of more than 30 nationalities. We focus on our people and the right candidate will have broad possibilities to further develop competencies in an environment characterised by change and continuous progress. We operate in a fast-paced environment utilizing modern technologies and bias toward action. We value customer outcomes and are passionate about using technology to solve problems. We are a diverse team with colleagues from different backgrounds and cultures We offer the freedom, and responsibility, to shape the setup and the processes we use in our community We support continuous learning, including through conferences, workshops and meetups.Show More Key responsibilitiesThe purpose of this role is to lead the team in designing, configuring, and implementing storage & distribution technology solutions for new customer landing and existing customer solution enhancement/maintenance/upgrades.Key Responsibilities include:Within your geographic scope of ownership (WCA Region), lead your team of highly motivated solution architects and software engineers to successfully (on time and at quality) develop and deploy a continuous backlog of Configuration Change Requests, New Customer/Site Implementations, and Upgrades (technical debt mitigation). Provide solution sign-off on all sales/growth initiatives which includes a resource plan that demonstrates how the project would be delivered (internal and/or external resources). Ensure accurate visibility of progress toward agreed deliverables, and capacity constraints. Expand capabilities in the team to independently handle both warehouse and container depot application implementations. Maintain a pool of capable external consultants to be used in times of demand outstripping your own teams capacity.Successful cross functional partnering will require understanding roles and responsibilities of various teams, ensuring your team delivers on its commitments, and holding other teams accountable for their deliverables to your team. Successful adoption of our Global Warehouse Implementation Framework across your team. Successful collaboration with Operations, Technology Infrastructure Services, Data Integration, Industrial Technology, Readiness & Assurance, Program Management, and Product Engineering.Change Management is an important area of focus for the leaders within Maersk Technology. Grow and enhance the WCA Customer Engineering Team (currently 8HC) to independently deliver on implementations, upgrades and Level 2 application support. Develop your team s expertise in deploying Korber/High Jump WMS applications, as well as our container depot application suite from LogStar. Support your counterpart Customer Engineering Managers in other Regions with the successful adoption of their initiatives within your team, enabling the successful role out of our Global Change Management plan.Show More We are looking forProven commercial success in warehouse management system (WMS) configuration and deployment, preferably with over 5 years direct experience with HighJump WMS products. Solid experience as senior engineer who has deployed WMS solutions in a position of people leadership and/or WMS implementation project management. Fundamental experience with open source technology and agile development/ deployment principles. Strong understanding of the inter-reliance between technology and operational teams for the successful deploy of warehouse management system implementations and migrations. Any experience in warehouse automation projects, specifically in relation to the command and status interchange requirements between a WMS and the automation WCS, would be well regarded.Business & Technical Skills: Skilled stakeholder - and people manager with the ability to communicate complex messages, constructively challenge internal stakeholders. Ability guide engineers through successful implementation projects in a DevOps setting, including testing and deployment Setting and leading high performing-, skilled- and impactful teamsOther Skills: An excellent team player, balanced with strong autonomy and high motivation to deliver and lead An out-of-the-box-thinker with an open mind who is intrigued by new ideas and innovative solutions Working proactively to learn new technologies and is an inspiration to team and colleaguesQualifications: IT or Computer Science engineering degree preferred Needs to have a solid understanding of agile system development - experience with codinglanguages is a plus Fundamental managerial skills preferably from an agile setting Fluent proficiency in both written and oral English,

Keyskills :
agiledeliveryautomationapimentoringwarehouse management systemopen mindopen sourceglobal changechange requestscomputer sciencestatements of work sow