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Telecom Jobs

Service Delivery Lead IT

14.00 to 24.00 Years   Delhi   29 Mar, 2019
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Job Details : Should have team handling experience- Should have knowledge of Accrual processing and management- Should have Bill processing, validation and certification- 6-7+ years business experience in Telecom- Experience with international vendors- To maintain quality and service standards in support of the contracted Service Level Agreement for business operations encompassing production planning & execution, project management & relationship management across opportunities- To identify, recommend, and implement operational efficiencies to drive continuous improvement in the execution of the processes- To build, support, sustain and motivate a high performance team Responsibilities/Authorities OperationalResponsibilities - - The Service Delivery lead should be able to guide the team and provide support when required on the below detailed activities for a large Telecom client- Bill processing, validation and certification- Disputes resolution with vendors- Accrual processing and management- Audit of invoices and identifying savings opportunities Experience Profile- 14-16 years of work experience, 12 + year(s) experience in managing Team Leaders / Managers

Keyskills :
Billprocessingalidationcertification

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