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Technical Consultant_Voice

1.00 to 2.00 Years   Delhi   09 May, 2019
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

PRINCIPAL RESPONSIBLITIES Experience with and understanding of mail transport fundamentals (POP/IMAP/SMPT), as well as networking fundamentals. Minimum 1 Year Call Handling Experience preferably in a Semi-Technical/Technical International Voice Process Knowledge and experience with Microsoft Windows Client Platforms (Windows 7 /Windows 8 and Windows 10). Knowledge of MS Office Applications and Internet search engines Understanding cloud computing Basic understanding of Microsoft Exchange server or other mail systems Services offered in Cloud computing Preferred General idea about Integration of On-premise Vs Online Preferred Ability to take initiative and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus. Includes, but not limited to knowledge of DNS, Message Trace Tools, MX and SPF Records, Block Lists, SPAM, Email Filtering and Virus Protection. Basic understanding of Active Directory Overall understanding of Networking concepts, DNS, Routing, DHCP, Firewall, load balancers and other networking hardware s. Basic Understanding of Windows Server 20082012 Basic understanding of Microsoft Exchange server or other mail systems Basic Understanding of on premise Exchange 2007/2010/2013 Auto discover / Outlook connectivity / OWA / ActiveSync / Mailbox Store / MRM / Public folders / EWS / Free-Busy / Mail routing / SMTP relay / Recipient configuration / e-discovery/Discovery search Preferred -Tech test/Ops Interview Understanding cloud computing On-premise Vs Online -Tech test/Ops Interview Professionalism, a pleasant manner and positive attitude is definitely required. Flexible to work various shifts, weekends and holidays. Works well in a team environment Other duties and projects as assigned by management,

Keyskills :
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