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Telecaller in Uttam Nagar

0.00 to 1.00 Years   Delhi   29 Apr, 2019
B2B ENQUIRY COM
Job LocationDelhi
EducationNot Mentioned
SalaryRs 50,000 - 1.0 Lakh/Yr
IndustryPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Best Opportunity to grow your career with a Leading IT Company.Hiring for B2B sales (Outbound Calling).Freshers are priority.Responsibilities:

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Familiarity with CRM systems and practices.
  • Ability to multi-task, prioritize, and manage time effectively
Skills:
  • Excellent communication and presentation skills.
  • Ability to listen and active problem solving skills.
  • Good interpersonal skills.
  • Ability to handle pressure.
PROFILE : TelecallerLanguage: English / HindiJOBLOCATION__UTTAM NAGAR (DELHI)Qualification : 12th Pass/UGExperience: 0 to 1yearDay Shift (9:30am - 6:30pm)Interested candidates can send their resumehr@b2benquiry.comInterview Venue: Hedkey India , 2nd Floor, Buiding No.11A, Pillar No-736, Nearby Nawada Metro Station, Uttam Nagar, New Delhi - 110059Interview Timing: 11:00 am to 5:00 pmContact Number 9810835602Note: Please carry your hard copy of Resume, ID Proof and be in professional.

Keyskills :
typingsofficevoiceskillsservicecustomerinterpersonalskillscustomerserviceskillspresentationskillscoldcallinganalyticallisteningskillslogicalcommunicationskillsproblemsolvingskills

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