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Telesales/Telemarketing Executive

Fresher   Delhi, Gurugram   04 Jun, 2026
Job LocationDelhi, Gurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryFinTech
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Job DescriptionKey Responsibilities
    1. Customer Engagement & Loan Processing
    • Call and engage MSME customers explain the loan process from lead generation to disbursal clearly and promptly
    • Manage end-to-end loan origination for applications received through channel partners from sourcing to disbursal
    • Understand customer requirements, gather relevant financial information, and process loan applications accurately
    • Conduct loan appraisal on various credit parameters and ensure quality of business at every stage
    • Be the primary point of contact for the customer throughout the loan processing journey be responsive and proactive2. Coordination & Compliance
    • Coordinate regularly with Credit Risk, Quality Check, and Operations teams across the loan application journey
    • Work with documentation executives to ensure all required documents are collected and acknowledged on time
    • Work within Indifis compliance framework ensure 100% adherence to process and policy at all times
    • Meet TAT benchmarks on loan processing timely completion of daily assigned tasks is non-negotiable3. Relationship Management
    • Build and maintain long-term relationships with Micro, Small, and Medium Enterprise (MSME) customers
    • Act as a trusted advisor to clients guide them through loan products, eligibility, and documentation requirements
    • Ensure customer experience remains paramount at every touchpoint from first call to disbursal
    Candidate RequirementsMandatory
    • Education:Graduate in Commerce (B.Com) or Finance Masters in Finance (MBA Finance / M.Com) preferred. Candidates who have not completed graduation will not be considered
    • Experience:Fresher welcome 0 years experience considered if candidate has excellent verbal communication skills in English. Prior experience in Banks, NBFCs, or financial services in sales or loan processing is a plus but not mandatory.
    • Communication:Excellent verbal communication skills in Hindi and English ability to explain financial products clearly over the phone
    • Role type:This is an inside sales / telesales role no field visits required. Candidates looking for field sales roles should not apply
    Preferred
    • 0 months to 1 year of experience in MSME lending, SME loans, or business loans in a Bank or NBFC
    • Prior experience managing full customer journey from lead to disbursal in a financial services role
    • Basic understanding of credit parameters, loan appraisal, and documentation for MSME loans
    • Comfortable working in a target-driven, incentive-linked environment

Keyskills :
communication skillstelesalesinside sales

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