Travel Desk Manager (internal corporate desk) - Okhla, Delhi- 5 day working

Job Description

3 key areas of responsibility Book international and domestic flights for internal teams and clients (exhibitors) using a mix of online portals and travel agencies, WITHOUT software like Galileo, Amadeus, Sabre etc Arrange hotel international and domestic hotels/ accommodations through online platforms or direct negotiations. Manage visa documentation.Responsibilities include, but are not limited to,1. Flight Booking & Management Book international and domestic flights for teams and clients (exhibitors) using online portals and empanelled travel agencies, without relying on systems like Galileo, Amadeus, or Sabre. Cost Optimization: Compare fares across different platforms and secure the most cost-effective and convenient options based on budget, airline preferences, timing, and layovers etc Timely Ticketing: Issue and confirm tickets, bookings etc on time while managing multiple requests accurately, without errors or delays. Emergency Handling: Manage emergency changes or cancellations, flight delays, missed flights, or rescheduling needs in a professional and calm manner.2. Hotel Reservations Accommodation Arrangements: Arrange international and domestic hotel accommodations through online platforms and direct negotiations. Cost-Effective Bookings: Ensure cost-effective bookings while considering location, amenities, and budget.3. Visa & Documentation Assistance Traveler Guidance: Guide travellers on visa documents and necessary requirements. Documentation Management: Manage and process all travel-related documentation, forms, and formalities.4. Vendor Coordination Travel Coordination: Coordinate with airlines, travel agencies /vendors for smooth travel arrangements. Relationship Management: Establish and maintain relationships with travel agencies, airlines, hotels, and other travel service providers. Vendor Performance: Monitor vendor performance and address any issues or concerns in a timely manner.5. Reporting & Record-Keeping Expense Reporting: Update management on travel expenses. Travel Reports: Maintain travel reports and Management Information Systems (MIS). Record Maintenance: Maintain accurate records of all bookings and correspondence.6. SPOC for Travel Queries: Be the primary contact for all travel-related queries from internal and external stakeholders.Candidate Profile 6-10 years of proven experience in the both domestic and international travel domain.Knowledge and Technical Skills: Able to independently manage travel bookings without reliance on systems like Amadeus, Galileo, Sabre etc. Proficient in using online ticketing portals for booking international and domestic flights. Experienced in international hotel bookings. Knowledgeable in visa documentation processes. Capable of handling multiple global travel arrangements simultaneously. Familiar with international travel regulations, customs, and currency considerations. Strong geographical knowledge of domestic and international travel routes.Education: Bachelors degree in Travel, Tourism, or a related field is preferred.Communication and Soft Skills: Good written and spoken English proficiency. Effective time management and multitasking abilities. Adaptable, agile, and presentable.Additional Competencies: Ability to work well under pressure Good time-management skillsImportant 5 days working Monday to Friday Compensation - 6 LPA to10 LPA Role type - Full time/regular/Permanent Job Type - Work from office regular office hours. Location - Okhla phase III, New Delhi Individual Contributor role Selection process - Shortlisted candidate will be required to come to the HO in Delhi for the interview on a working day. Association with a brand with nearly 4 decades of roots Preference will be given to the immediate joiner,

Keyskills :
Hotel ReservationsVisa DocumentationVendor CoordinationTravel ManagementCost OptimizationRelationship ManagementRecord MaintenanceFlight BookingReportingRecordKeepingEmergency HandlingDocumentation ManagementExpense ReportingTravel Reports