hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Relationship Manager (CRM)

Fresher   Erode, Tamil Nadu   21 Nov, 2025
Nativer Private Limited
Job LocationErode, Tamil Nadu
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    In this role, you will be responsible for daily customer communication through various segments, including feedback & satisfaction calls, offer & campaign update calls, delivery confirmation & thank-you calls, handling customer issues, queries, and complaints, as well as new marketing follow-up calls for cross-selling and upselling.Your key responsibilities will include maintaining a positive relationship with customers through regular engagement, ensuring prompt follow-up and resolution of every issue with customer satisfaction, and coordinating with operations, delivery, and billing teams for quick resolutions.Additionally, you will be required to maintain and update customer interaction records in the CRM system or console, achieve daily and monthly communication & conversion targets, and support marketing campaigns through timely follow-up calls and response tracking.To excel in this role, you should possess excellent communication skills in Tamil (mandatory) and basic English, strong customer handling and problem-solving skills, familiarity with mobile CRM tools or Nithra App console operations, good reporting and coordination ability, and a minimum of 3 years of experience in customer support, telecalling, or CRM. Being energetic and passionate about startup culture and customer satisfaction is also essential.Your performance in this role will be evaluated based on daily call completion count and quality, customer feedback score, offer campaign conversions, issue resolution turnaround time, and customer retention & satisfaction rate.Your work schedule will be from 9:30 AM to 6:00 PM reporting to the Operations / Customer Experience Manager. This is a full-time on-site position in Erode, Tamil Nadu.,

Keyskills :
Excellent communication skills in TamilBasic EnglishStrong customer handlingproblemsolving skillsFamiliar with mobile CRM toolsNithra App console operationsGood reporting

APPLY NOW

Customer Relationship Manager (CRM) Related Jobs

© 2019 Hireejobs All Rights Reserved