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Field Collection Executive

Fresher   Erode   05 Nov, 2025
Job LocationErode
EducationNot Mentioned
SalaryNot Disclosed
IndustryMFI ( Micro Finance )
Functional AreaMarketing / CommunicationPre-Sales
EmploymentTypeFull-time

Job Description

    Job Summary:We are seeking a motivated and results-drivenField Collection Executiveto join our team. The successful candidate will be responsible for visiting customers to collect overdue payments, ensuring timely recovery of dues while maintaining a professional and customer-centric approach.Key Responsibilities:
    • Visit defaulters/customers at their home or office locations for payment follow-ups.
    • Ensure timely collection of EMIs or overdue payments as per assigned targets.
    • Educate customers on outstanding amounts, payment options, and consequences of non-payment.
    • Negotiate payment plans or settlements within company guidelines.
    • Submit daily collection reports and field visit updates to the Collection Manager.
    • Ensure all collections are documented and receipted properly.
    • Coordinate with the internal accounts and customer service teams.
    • Adhere to legal and ethical guidelines in all interactions.
    • Maintain professionalism and ensure the companys brand reputation is upheld.
    Key Skills and Requirements:
    • Education:Minimum 102 (Higher Secondary). Graduate preferred.
    • Experience:1 years in field collections, recovery, or a similar role. Freshers with good communication skills may also apply.
    • Skills:
    • Strong interpersonal and negotiation skills.
    • Ability to work independently and manage time effectively.
    • Basic understanding of financial products (loans, EMIs, credit, etc.).
    • Knowledge of local areas/routes.
    • Familiarity with mobile apps or basic tech for reporting.
    • Other Requirements:
    • Must own a two-wheeler with a valid driving license.
    • Smartphone with internet access for daily reporting.
    • Willing to travel extensively within assigned territory.
    Benefits:
    • Fixed salary performance-based incentives.
    • Travel and mobile reimbursements.
    • Insurance and other employee benefits as per company policy.

Keyskills :
debt recoverycollectionrecoverydebt collectionloan salesfield collections

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