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Technical Business Analyst at Fiserv, Inc.

5.00 to 8.00 Years   Georgia (Georgia)   09 Apr, 2025
Job LocationGeorgia (Georgia)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryIT-Hardware/Networking, Telecom
Functional AreaIT Software : Software Products & Services
EmploymentTypeFull-time

Job Description

ResponsibilitiesRequisition ID: R-10355933Date posted: 03/27/2025End Date: 04/07/2025City: AlpharettaState/Region: GeorgiaCountry: United StatesAdditional Locations: Berkeley Heights, New JerseyLocation Type: OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleTechnical Business AnalystWhat does a successful Technical Business Analyst do at FiservWe are seeking a highly skilled Technical Business Analyst with Scrum Master experience to join our TeleCheck engineering group within our Payment Acceptance business. This role combines business analysis expertise with Agile leadership to drive product development and process improvement. The ideal candidate will work closely with stakeholders to gather and refine business requirements while also facilitating Agile practices to ensure successful project delivery.What you will do:

  • Facilitate Agile ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives
  • Remove impediments that hinder team progress and promote a culture of continuous improvement
  • Track and report on team velocity, sprint progress, and Agile metrics to stakeholders
  • Act as a servant leader, fostering collaboration and communication between business and technical teams
  • Collaborate with stakeholders to gather, analyze, and document business requirements, user stories, and acceptance criteria
  • Conduct gap analysis and impact assessments to understand business needs and recommend effective solutions
  • Define and manage the product backlog, ensuring alignment with business objectives
  • Create and maintain detailed documentation, including functional specifications, workflows, and process maps
What you will need to have:
  • 5 years of experience as a Technical Business Analyst in an Agile environment successfully translating business requirements into technical specifications
  • 5 years of experience as a Scrum Master with a strong knowledge of Agile frameworks such as Scrum, Kanban, SAFe
  • 4 years of experience with Jira and Confluence
  • 4 years of experience with process modeling, data analysis, and reporting tools
  • 4 years of stakeholder management, excellent communication and facilitation skills
  • Bachelors degree in business, IT, or a related field or an equivalent combination of education, work, and/or military experience
What would be great to have:
  • Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification
  • Certified Business Analyst Professional (CBAP) or PMI-PBA
  • SAFe Agilist (SA) or other Agile-related certifications
Important info about this role:
  • Were better together. This role is fully on-site.
  • In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
  • This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
#LI-NL1This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island, or Washington.It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune magazines Worlds Most Admired Companies 9 of the last 10 years, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to innovation and excellence.Our commitment to Diversity and Inclusion:Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBIs Internet Crime Complaint Center.

Keyskills :
business analysis agile methodologies scrum mastery stakeholder management process improvement business requirements business analyst user stories functional specifications data analysis gap analysis mobile project delivery process modeling

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