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Customer Care Executive

0.00 to 4.00 Years   Gurugram,Delhi   31 Jan, 2025
JDM CONSULTANCY
Job LocationGurugram,Delhi
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Dear Candidate,We have Urgent Hiring in Customer Service with reputed company.About Company :IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industriesRoles & Responsibilities :
    • 1. Answering Customer Inquiries
    • 2.Resolving Customer Complaints
    • 3.Providing Product/Service Information
    • 4.Managing Customer Expectations
    • 5.Escalating Complex Issues
    • 6.Maintaining Customer Records
    • 7.Continuously Improving Processes8.
    • 8.Handling Customer Feedback
    • 9.Collaborating with Other Teams
    Job Details :Designation : Customer Service ExecutiveLocation : GurugramFree Transport: Both Side5 Days WorkingSalary for Freshers : 20,000 CTC IncentivesSalary for Experienced : 24,000 CTC IncentivesEligibility :_Must have Good Communication Skills_Graduate Fresher or UG with Minimum 6 Months Experience in Customer Service_Must Know MS Word, MS Excel and Basic Computer Knowledge_Must possess the ability to work and research/ resolve issues independently_Immediate JoinerInterested Candidates Can Send their Resume onEmail Id: hidden_emailMobile Number - hidden_mobileRegards,JDM ConsultancyChoose the Best, Out of the Best

Keyskills :
voice processcustomer service representativescustomer relationshipcustomer supportbpoinbound process

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