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Customer Support Representative

0.00 to 4.00 Years Gurugram,Mumbai City 06 Dec, 2024

Job Location	Gurugram,Mumbai City
Education	Not Mentioned
Salary	Rs 2.5 - 4.5 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (International)
EmploymentType	Full-time

Job Description

Are you a fresher with excellent communication skills in English and Hindi Join our dynamic team at a leading MNC and kickstart your career in customer support!Position: Customer Support AssociateLocation: Mumbi And GurgaonExperience: Fresher (0-4 year experience)Salary: 3 - 4.5 LPAKey Requirements:Strong verbal communication skills in English and HindiCustomer-focused with a positive attitudeEager to learn and adapt in a fast-paced environmentBasic computer skillsRole Responsibilities:Handle customer queries and provide effective resolutionsEnsure high levels of customer satisfactionCollaborate with team members to improve customer service experienceBenefits:Comprehensive training providedGrowth and development within a global MNCFriendly and supportive work environmentHiring International Voice ProcessWe are seeking a dedicated and enthusiastic Customer Service Representative to join Accenture. In this role, you will be the voice of our company, providing exceptional service and support to our international clients. If you have a passion for helping others and enjoy working in a fast-paced environment.Qualifications:Education: Graduate is a must for fresher, For Experienced candidates we can hire undergrad as well.Experience: 0 to 4 years of experience in customer service or a related field (BPO experience is a plus).Strong verbal communication skills with a clear and neutral accent.Ability to work in a fast-paced, high-volume environment.Excellent problem-solving skills and a customer-first attitude.Key Responsibilities:Handling outbound customer calls with professionalism and courtesy.Providing accurate information and support to customers regarding products and services.Resolving customer queries and issues efficiently, ensuring a positive customer experience.Maintaining detailed records of customer interactions and transactions.Collaborating with team members to improve processes and customer satisfaction.Stay updated on company policies, product knowledge, and industry trends.

Keyskills :
customer serviceinternational bpo

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