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Advisor Outbound Sales ( 82822426 )

0.00 to 1.00 Years   Hubli (Karnataka)   14 May, 2025
Reliance Jio Infocomm Limited
Job LocationHubli (Karnataka)
EducationB.Com. (Commerce)
SalaryAs per Industry Standards
IndustryIT-Hardware/Networking, Telecom
Functional AreaOperations/Customer Service/Telecalling/Backend
EmploymentTypeFull-time

Job Description

Posted Date:12 May 2025Function/Business Area:Customer ServiceLocation:Hubli - Hubli-DharwadJob Responsibilities:

  1. Migration of free trial customers to paid customers through outbound calls
  2. Liaison with customer for upselling and cross selling
  3. Handle inbound customer queries and explain about the product and offer information
  4. Manage and resolve customer complaints
  5. Enter new customer information into the system and update existing customer information
  6. Identify and escalate priority issues
  7. Follow communication procedures, guidelines and document all call information according to standard operating procedures
Education Requirement:10 2/Non technical GraduateExperience Requirement:6 - 12 MonthsSkills & Competencies:
  1. Knowledge in telesales
  2. Speak and write local language
  3. Verbal and listening skills
  4. Interpersonal Skills
  5. Attention to detail
  6. Result oriented
  7. Customer centricity
Please update your profile and upload resume to apply.Location Map:Hubli - Hubli-Dharwad

Keyskills :
telesales expertise local language proficiency verbal communicationinterpersonal skillsattention to detailinbound customer service customer queries

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