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HR Operations Advisor

0.00 to 10.00 Years   Hyderabad, Telangana   07 Jun, 2024
Spectrum HR Consultants
Job LocationHyderabad, Telangana
EducationNot Mentioned
SalaryNot mentioned
IndustryNot mentioned
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

b Summary Experience Required:0 - 2 Years Job Term:18 Month Contract Location:Hyderabad Category:Human Resources USA based MNC that develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and related services.We are looking for a Contract Staff for HR Services in our delivery Center at Hyderabad. HR Services delivery center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR Systems & support employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.) Key Accountabilities:

  • Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
  • Respond & resolve queries in a timely & accurate manner with employee experience at the core.
  • Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.)
  • Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
  • Follow the Desktop Procedures / KB articles defined for every transaction/query
  • Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
  • Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
Skills and Qualifications
  • 0- 2 yearsxe2x80x99 max experience in HR Services and any HR application like Success factor, SAP, Workday etc.
  • Post-Graduation (any specialization)
  • Excellent written & verbal English communication
  • Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)
  • Knowledge of MS tools (Excel & PowerPoint)
  • Attention to detail and ability to follow guidelines
  • Ability to maintain highly confidential and sensitive information
  • Ability to deliver against agreed objectives/ service levels
  • Ability to work effectively in a team and willingness to help others

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