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Executive Manager- HR Ops

12.00 to 15.00 Years   Hyderabad/ Secunderabad (Andhra Pradesh)   08 Jan, 2025
pepsico india ltd
Job LocationHyderabad/ Secunderabad (Andhra Pradesh)
EducationMBA/ PGDMAny Graduate
SalaryAs per Industry Standards
IndustryManufacturing/Industrial
Functional AreaHR/PM/IR/Training
EmploymentTypeFull-time

Job Description

Responsibilities

  • Manage and lead HR Processes transitioned in HR Operations team.
  • Manage all HR related workflows and transactions for SAP/SuccessFactors within strict time, hence ensuring global data quality and accurate HR records.
  • Ensure smooth data flow between SAP EC and HCM through daily/weekly audits and take corrective action and process changes as needed.
  • Vendor management: Quality assurance and budget adherence.
  • Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements.
  • Proactively develop and execute plans to improve customer satisfaction with a focus on processes.
  • Represent technical, functional and customer perspective when taking decisions: Integrate with IT, internal clients and the broader shared services organization.
  • Stakeholder Management: Manage escalations and takes ownership for ultimate issue resolution with timely delivery.
  • Ensures team staffing model is updated and partners well internally and externally to ensure strong pipeline of available talent.
  • Manage and develop of team leaders and broader team: On-boarding, Training, Process and Support Documentation and aids to drive optimization and fast-of-the-block assimilation into the team.
  • Ensure knowledge management platforms are set up and all supporting technologies meet requirements.
  • Drive a quality focused agenda to ensure that data quality and metrics are key deliverables for all reporting and transactions.
Qualifications
  • 12 years of experience in HR Operations Management. SAP/SuccessFactors and process knowledge.
  • 12 years in People Operations/Shared Services environment.
  • Knowledge of all the HR Processes from Hire- to- Retire (Employee Lifecycle database management).
  • Knowledge and understanding of tool connectivity for smooth data flow: EC, SAP HCM.
  • In-depth understanding of interfaces.
  • Good understanding of Ticket Management System.
  • Process management and continuous improvement with a focus on optimization and productivity.
  • Organization Change Management.
  • Experience in a Global environment/Matrix organizations, living and working in several global locations.
  • Able to accept and bring change management and agility.
  • Team management Scope and Scale.
  • Must possess strong people management skills and have the ability to perform in an environment of ambiguity and make decisions within short timeframes.
  • Demonstrated track record of strong service delivery.
  • Technical / Functional Skills & Knowledge of HR Tools and Interfaces.
Locations
  • Hyderabad, India.

Keyskills :
hr operations management sap successfactors expertise stakeholder management data quality assurance team leadership development shared services hr processes

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