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Regional Manager - SME Collections

5.00 to 8.00 Years   Hyderabad/ Secunderabad (Andhra Pradesh)   21 Feb, 2025
Bajaj Finserv Lending Ltd
Job LocationHyderabad/ Secunderabad (Andhra Pradesh)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryFinancial Services/Stockbroking
Functional AreaBanks/Insurance/Financial Services
EmploymentTypeFull-time

Job Description

JOB DESCRIPTIONJob PurposeThis position is open with Bajaj Finance Ltd.Duties and Responsibilities

  • To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned.
  • Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified.
  • Ensuring legal guidelines are complied with for the entire Debt Management Services structure in letter and spirit.
  • Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force.
  • Ensure adherence to the Code of Conduct.
  • Continuously monitor Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
  • Keeping the write-off percentage within risk pricing.
  • Control portfolio in terms of bucket flows.
  • Handle customer issues escalations.
  • Provide feedback on credit policy based on market conditions.
  • Approve waivers on PI as per delegation matrix.
  • Ensure documented feedback and action taken on all cases in soft buckets.
  • Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise.
  • Manage and put support mechanism for legal/police issues.
  • Ensure audit queries are complied with, ensuring corrective and preventive action.
  • Manage productivity by fixing productivity parameters for DMA/Agencies/Debt Management Services executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Debt Management Services officers.
  • Recruitment of Debt Management Services officers/area managers.
  • Constant evaluation of Debt Management Services officers/area managers.
Required Qualifications and Experience
  • People Management skills.
  • Demonstrated success & achievement orientation.
  • Excellent communication skills.
  • Negotiation Skills.
  • Strong bias for action & driving results in a high-performance environment.
  • Demonstrated ability to lead from the front.
  • Excellent relationship skills.
  • Affirmative in nature, Strong Leadership Skills, Clarity of thought, and perseverance.
  • Exceptionally high motivational levels and needs to be a self-starter.
  • Working knowledge of computers.
Locations - BASIC SECTIONJob LevelGB06Job TitleRegional Manager - SME Collections, Secured, CollectionsJob Location
  • Country: India
  • State: Telangana
  • Region: South
  • City: Hyderabad
  • Location Name: Hyderabad
  • Tier: Megapolis

Keyskills :
people management achievement orientation excellent communicationnegotiation skillsleadership skillsportfolio credit policy dma debt management risk

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