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SAP GTS

3.00 to 5.00 Years   Hyderabad/ Secunderabad (Andhra Pradesh)   21 Feb, 2025
Solenis
Job LocationHyderabad/ Secunderabad (Andhra Pradesh)
EducationAny Graduate
SalaryAs per Industry Standards
IndustrySoftware Services, Internet/Dot com/ISP
Functional AreaIT Software : Software Products & Services
EmploymentTypeFull-time

Job Description

  • Responsible for creating e-Learning content using various applications that leverage videos, voiceovers, screenshots, images, explainer videos and other digital tools to deliver clear, concise and engaging training
  • Responsible for developing templates and technical documents including informational communications, How-To guides, and SOPs
  • Responsible for managing, updating mandatory and elective IT and digital security training programs in and outside of the LMS
  • Work with subject matter experts (SMEs) to produce e-Learning for other business functions, team members, partners, and internal technical audiences.
  • Build successful stakeholder relationships with other IT and business personnel by understanding training requirements
  • Build trust through professional and transparent communications and advising on e-Learning features and best practices
  • Create storyboards and outlines to review with stakeholders
  • Revise content based on feedback, LMS data analytics, and SME input
  • Seek opportunities to increase engagement by improving and continuously delivering quality content
  • Collaborate with global teams to tailor content (as required) for regions and in additional languages.
  • Responsible for contacting content provider/vendor for any purchased course content updates and/or corrections
  • Maintain the IT training calendar and suggest e-learning and security topics that are timely and relevant
  • Responsible for collaborating with the LMS administrator to ensure training is uploaded, tested and assigned to the right target groups on-time
  • Monitor LMS data analytics to surface issues and opportunities
  • Collaborate with the digital analytics team to ensure that LMS/training metrics and dashboards are up to date and accurate
  • Deliver quarterly and year-end reports to the appropriate leader on IT/Digital Security course completion statistics including analysis of regional, functional and other trends
  • Responsible for creating, updating and maintaining the Digital Security and Information Technology (knowledge base/training) content on SharePoint
  • Identify and implement opportunities for process improvements in all touch points
Locations: Hyderabad, India

Keyskills :
e learning development content creation tools technical documentation training management stakeholder collaboration information technology sharepoint security

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