Learning and Engagement Manager

Job Description

Job OverviewThe Learning and Engagement Manager supports the efforts of the Talent Development team by providing overall learning development and employee engagement support to ensure a successful employee learning and engagement experience. They will also be helping support the maintenance of our LMS including content blended learning management, processes, analytics, and managing our internal service desk ticketing system.About UsiCIMS is a leading provider of cloud-based talent acquisition solutions that empower organizations to attract, engage, and hire top talent. With a strong commitment to innovation and a people-first approach, we are expanding our India center to drive strategic initiatives and global excellence out of our Hyderabad office.Responsibilities

• Oversee and manage day-to-day operations and support of the LMS.
• Act as the primary Subject Matter Expert for the iCIMS employee LMS and answer questions and troubleshoot issues for the LMS systems within agreed upon SLA.
• Partner with internal Enablement and Operations departments across iCIMS to understand learning needs and to validate and demonstrate the effectiveness of learning technology solutions for all employees.
• Support technology solutions and demonstrate a breadth and depth of knowledge in the areas related to learning enablement.
• Collaborate with Global Partners, trainers, program managers, and other stakeholders in understanding and implementing technology solutions for use in a variety of learning interventions.
• Work with the team to effectively use the Learning Management Systems (LMS), web-based SCORM content, Learning Portals, Virtual Learning Environment, and other learning services and technologies to store and implement learning solutions and track data that can be used to evaluate and enhance learning programs.
• Develop web-based platforms and learning solutions, using the appropriate mix of development and prototyping, languages, and tools including SharePoint, HTML5, and JavaScript.

Own and execute the overall talent engagement process for iCIMS India

• Create the yearly calendar as it relates to engagement and bring ideas and innovation and curate engagement experiences that are culture enabling.
• Partner with the employee engagement SPOCs in bringing activities to execution as it relates to culture building and engagement.

Qualifications

• At least 10 years of experience with professional skills development.
• Graduation/Post Graduation in Business Administration.
• Experience with LMS platforms (Workday included) and e-authoring tools.
• Building and presenting hybrid learning through formal and informal formats, adapting to different technologies & methodologies in the training industry.
• Excellent consultative communication and interpersonal skills are a must. Articulates thoughts and ideas clearly, concisely, persuasively & inclusively with all levels of the business.
• Ability to work effectively within a fast-paced, changing environment that is going through high growth.
• Demonstrated customer orientation and ability to partner with other members of the Talent organization, business leaders, and program participants.
• Strategic planning and project management skills are essential with a proven ability to manage multiple projects simultaneously while paying close attention to detail.

Preferred

• Assess development gaps, design, and deliver enterprise-wide learning experiences lending to professional skill development to a workforce through multiple delivery modalities.
• Work with Talent Acquisition team on incoming early career talent to properly plan intern/full-time programming throughout the year.
• Manage design and execution of iCIMS Summer Internship Program logistics including onboarding, assimilation, upskilling development, and performance management.

EEO StatementiCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If youd like to request an accommodation due to a disability, please contact us at careers@icims.com.Compensation and BenefitsCompetitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: iCIMS BenefitsLocations - Rai Durg, Hyderabad, India

Keyskills :
learning management systems employee engagement consultative communicationproject management technology solutions interpersonal skillsgratuity talent development culture building talent acquisition lms leave workforce talent engagement pf