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Product Operations Specialist

2.00 to 4.00 Years   Hyderabad/ Secunderabad (Telangana)   14 May, 2025
icims
Job LocationHyderabad/ Secunderabad (Telangana)
EducationMBA/ PGDMAny Graduate
SalaryAs per Industry Standards
IndustryOthers - other Industry
Functional AreaProduction/Manufacturing/Maintenance/Packaging
EmploymentTypeFull-time

Job Description

Job OverviewWe are seeking a Product Operations Specialist to support operational excellence and optimize workflows across our product development lifecycle (PDLC). This role focuses on driving efficiency, streamlining processes, and supporting cross-functional collaboration between teams such as product, engineering, marketing, sales, and customer success. Youll help ensure projects stay on track, data-driven insights inform decision-making, and product teams are equipped with the tools they need for success.About UsWhen you join iCIMS, you join the team helping global companies transform business and the world through the power of talent.Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile.As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. Were passionate about helping companies build a diverse, winning workforce and about building our home team. Were dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.ResponsibilitiesProgram & Project Support:

  • Assist with the execution of product initiatives, supporting both tactical and strategic projects.
  • Help implement frameworks that drive operational scalability and standardize product workflows.
  • Track project timelines and ensure alignment with organizational goals.
Process Optimization:
  • Identify process bottlenecks and recommend solutions to improve product development workflows.
  • Support the continuous improvement of product operations and ensure best practices are followed.
Cross-Functional Coordination:
  • Facilitate collaboration between product, engineering, and customer-facing teams to keep projects aligned.
  • Support change management initiatives by helping teams adapt to new tools and processes.
Data-Driven Decision Support:
  • Maintain dashboards and reports to monitor key performance indicators (KPIs).
  • Process PLDC metrics as needed.
  • Leverage tools like Pendo, Tableau, or JIRA to deliver actionable insights for the product team.
Operational Support:
  • Manage day-to-day operations in systems like JIRA, Aha, Confluence, and Pendo.
  • Provide administrative support for product lifecycle management tools and help maintain documentation.
Customer Insights & Product Launches:
  • Gather and analyze customer feedback to help inform product strategies.
  • Assist in planning and executing product launches, ensuring cross-functional readiness.
Documentation & Best Practices:
  • Maintain up-to-date documentation, playbooks, and operational guidelines for the product team.
Qualifications
  • 24 years of experience in product operations, project management, or a related role in SaaS/technology.
  • Familiarity with tools such as JIRA, Aha, Confluence, and Pendo (administrative experience is a plus).
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Experience creating dashboards and analyzing data using platforms like Tableau, Looker, or similar tools.
  • Strong communication skills and the ability to collaborate with cross-functional teams.
  • A detail-oriented mindset with strong problem-solving skills.
Preferred
  • Experience working in an Agile environment (Scrum, Kanban).
  • Knowledge of customer feedback programs and Voice of Customer (VoC) methodologies.
  • Previous involvement in supporting product launches or operational project management.
EEO StatementiCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If youd like to request an accommodation due to a disability, please contact us at careers@icims.com.Compensation and BenefitsCompetitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefitsLocationsRai Durg, Hyderabad, India

Keyskills :
product operations project management data analysis process optimization cross functional collaboration product development kanban operational excellence documentation planning

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