hireejobs
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Support Engineer, Concessions Tech, Amazon Customer Service - Concessions Team

2.00 to 5.00 Years   Hyderabad/ Secunderabad (Telangana)   14 May, 2025
Job LocationHyderabad/ Secunderabad (Telangana)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryConsumer Durables/FMCG, Warehousing
Functional AreaProduction/Manufacturing/Maintenance/Packaging
EmploymentTypeFull-time

Job Description

Are you interested in joining the team responsible for building some of Amazons Customer Service applications and innovating on behalf of our customers Come help us work on world-class software for our customers!The Amazon Customer Service Concessions Tech team is seeking a Support Engineer to provide production engineering support. In Concessions Tech, were focused on building scalable applications for use by our Customer Service Associates to best resolve customer issues, including granting concessions (e.g., refund for a missing item in a shipment) when within policy. This role will directly impact our ability to deliver new experiences that improve the concessions experience. This role requires you to hit the ground running an ability to learn quickly and work on disparate and overlapping tasks will contribute to success.Key Job Responsibilities

  • Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple features and services
  • Work on operations and maintenance driven coding projects, primarily in Java and Python.
  • Software deployment support in staging and production environments
  • Develop tools to aid operations and maintenance
  • System and Support status reporting
  • Ownership of one or more services or components
  • Customer notification and workflow coordination and follow-up to maintain service level agreements
  • Work with support team for handing-off or taking over active support issues and creating a team-specific knowledge base and skill set
Locations
  • IND, TS, Hyderabad

Keyskills :
production support java programming python coding troubleshooting issues system reporting maintenance production engineering

Support Engineer, Concessions Tech, Amazon Customer Service - Concessions Team Related Jobs

© 2019 Hireejobs All Rights Reserved