Senior Manager - T&I Finance

Job Description

The Role ResponsibilitiesThere is a huge focus on the Cost Management and Cost efficiency in the current Financial Services industry environment. The role is to lead the growth and strategic development of Cost Analytics portfolio within the Cost Vertical in Finance Shared Services Centre (GFS) in respect of standard process capabilities, skill sets, talent pipeline, stakeholder engagement, high quality service delivery and controls.

• Overseeing and providing on-going management direction for all processes and activities undertaken for Cost Analytics. Introduce and maintain high quality standards of service delivery.
• Drive SCB cost and competitive analytics and benchmarking, extending efforts into market intelligence, developing forward looking projections to calibrate to SCBs performance vs. peers. External benchmarking basis the underlying industry trends.
• Partner with Global Process Managers and leaders to design and implement Standard Global Processes across areas of Cost Management and to track implementation effectiveness and gaps on a continued basis.
• Lead the team to develop a strategic roadmap for Cost CoE including capabilities of modelling, efficiency tracking, business partnering and end to end view of Cost.
• Engage senior stakeholders/business CFOs to drive conversations in agreeing to deliver a shared agenda of improvements/enhancements within the cost management processes.
• Understand the pain areas and provide recommendations for a more efficient and effective end to end process for Cost Management including technology related aspects.
• Agreements are met / exceeded. Embed a culture of continuous process and efficiency improvement within all teams and ensure that a process exists to constantly identify and implement improvement opportunities. Deliver on annual productivity/cost saves targets.
• Constantly explore opportunities for migration in the hub. Build compelling cases for end to end migration from countries. Work closely with business and country CFOs to augment on this.
• Contribute to the strategic development of the centre & drive GFS collective agenda.
• Work with HR to enhance the talent / skill sets to meet the growing complexity and needs of finance. Ensure that right talent is attracted and retained for all key roles actively work on attrition management for the unit. Create sufficient bench to manage attrition efficiently.
• Evaluate options for continuously promoting forums for employee engagements. Encourage employees on their creativity, learning and development & improve work life balance.
• Contribute to transformational agenda in terms of strategic, consensus building, driving and contributing to objectives. Participate and Support in all Global initiatives as applicable from time to time.

Periodic delivery

• Provide timely & accurate financial information / MIS to enable strategic decision making
• Monitoring of Financials for TTO finance and ensuring the actual are in line with Budgets/Forecasts
• Articulate and present the financial story and underlying themes succinctly to the CFO and teams. Ensure that MI is produced in a timely and relevant suitable to senior management
• Work with upstream and downstream teams to ensure that there is transparency in the cost numbers and the process. Ensure impact on business performance outcomes is managed due to change in upstream or downstream processes and systems
• Analyse business performance (management and financial), review highlight risks and opportunities and drive actions to ensure committed financial outcome.
• Understand drivers for cost performance drilldown & analyse the cost across actuals and plan
• In-depth understanding of cost reporting structure, processes and systems
• Establish & continuously develop a decision support capability providing expert advice and analytics to our CFO stakeholders
• Responsible for end-to-end TTO recharges as a process and utility. Ensuring monthly advice for bookings are delivered as per agreed timelines, ensuring booking in GL are clean, managing country & business queries on recharges, ensuring country audit, group audit and external audits on the recharges are supported seamlessly

Annual/Quarterly delivery

• Front end the coordination and support during forecasting, budgeting cycles with Group FPA and Group Planning teams
• Lead team in designing, developing & delivering robust plan build process to support the journey of planning.
• Engage CFO & teams to decided and agree the plan targets and ensure related systems and tools reflect the control numbers at the end of the process cycle
• Lead the support to GFS Planning to perform data integrity checks in the planning tool as part of kickstart to any new plan cycle
• Manage structural changes efficiently by having a thorough knowledge of processes & underlying systems.
• Key contributor for end-to-end TTO recharges as a process and utility. Ownership around recharge methodology & controls, determining recharges keys, computing recharges, syndicating and explaining the outcomes, are delivered as per agreed timelines, managing country & business queries on recharges

Change agenda

• Drive the identification, scoping, prioritisation and delivery of the TTO Finance process change agenda
• Drive the design & development of the future state process & infrastructure for TTO Finances end to end requirements
• Actively contribute to the development of the broader strategic agenda for these areas for P2P GPO.
• Develop industry best practice process management techniques and toolsets, yielding optimisation opportunities
• Leverage these methodologies and toolsets to relentlessly & proactively identify and deliver opportunities for elimination, migration, standardisation & automation
• Act as a change advocate across the P2P GPO organisation, partnering with other areas (such as Group Planning) to improve T&I Finance process

Regulatory and Business Conduct

• Display exemplary conduct and live by the Groups Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Banks Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• TTO CFO and their teams
• R2R, Country Finance SPOCs, P2P Finance teams
• TTO CIO teams

Other Responsibilities

• Embed Here for good and Groups brand and values in TTO Finance P2P team
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Multiple functions (double hats)

Our Ideal Candidate

• Degree in Business, Accounting, or Finance. An advanced Degree (Masters) and/or Professional Accreditation (CPA, CMA) is a plus.
• A minimum of 8 years of experience related to financial planning & analysis. Experience in an MNC is a plus.
• Excellent financial awareness and analytical abilities.
• Strong presentation, written and verbal communication skills in English are a must
• Proficient in Power point and Excel
• A leader, team player, self-motivated, and customer oriented.

Role Specific Competencies

• A seasoned Finance Professional with a leading Global Financial Institution.
• Strong Analytical and Strategic mindset, coupled with a thorough understanding of Performance Management.
• Ability to understand and connect business drivers and rationale for and application of those relevant to the cost management process.
• Significant experience of working with senior management team and of interfacing with and influencing senior stakeholders.
• Experience of having participated in any relevant strategic or finance related projects like Business Efficiency, cost optimisation/reduction projects.
• Substantial experience of banking, depth and breadth of knowledge in processes especially in the areas of Management Reporting.
• Experience of having led large teams including senior & experienced professionals.
• A leader, a team player with the management ability and track record to secure the confidence and respect of the peers, stakeholders and the executive management team.
• Ability to culturally orient in diverse & international team environment and lead and inspire multi-disciplinary teams.
• Ability to work effectively under pressure, multi task, lead through ambiguities, influence where he/she does not have direct authority & build on unstructured formative situations

About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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