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Bpo Executive

0.00 to 4.00 Years   Indore   06 Dec, 2024
Impact Solution
Job LocationIndore
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    • Dear Candidate,Currently we are hiring requirement for Customer Service Executive below is the JD
      • Making calls:Make outbound calls to identify and qualify potential customers
      • Customer service:Answer customer questions, resolve issues, and provide helpful solutions
      • Sales:Present product information and benefits to prospects, and upsell when appropriate
      • Customer information:Maintain and update customer information
      • Escalation:Escalate complex issues to other departments or team members
      • KPIs:Meet key performance indicators (KPIs) such as call volume, average call handling time, and customer satisfaction scores
      • Technology:Learn new call center software and other essential technology or systems
      Fresher as well as experienced both are welcomedEducation : Any GraduateLocation : VashiCommunication should be excellent in englishSalary: 15k to 30k per monthIf interested mail resume at hidden_email or whatsapp hidden_mobileRegardsTanishahidden_mobile

Keyskills :
outbound salescustomer service

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