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International Customer Support Associate in Indore, MP

0.00 to 3.00 Years   Indore   22 Feb, 2025
Cenus Consulting Hiring For Cenus Consulting
Job LocationIndore
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Customer Support Associate - US Healthcare IndustryJob Details
    • Profile: Customer Support Associate
    • Process: International Voice Process
    • Shift Timing: Night Shift Only
    • Location: New Palasia, Indore
    • Salary: 20,000 - 25,000 (in-hand)
    • Experience: 6 months experience in International customer service
    • Work Arrangement: Work from Office
    Job Requirements
    • 5 days, 9 hours working schedule
    • Experience in international process
    • Excellent English communication skills
    • Typing speed: 35 WPM
    • Comfortable working in night shift
    • Immediate joiners preferred
    Key Responsibilities
    • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
    • Resolve customer complaints and concerns in a fair and empathetic manner.
    • Provide accurate and detailed information about our products and services.
    • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
    • Meet or exceed performance metrics, including first call resolution, customer satisfaction, and quality scores.
    How to Apply
    • Walk-in interview only
    • Contact: hidden_mobile
    If you meet the requirements, dont miss this opportunity! Share your resume and apply for the walk-in interview.

Keyskills :
customer supportcustomer careus healthcarecallingus shiftfluency in englishinternationalcustomer servicecustomer relationship

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