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Phone Banking Officer

0.00 to 5.00 Years   Indore   02 Nov, 2023
ICICI Bank Ltd
Job LocationIndore
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryBFSI
Functional AreaOthers
EmploymentTypeFull-time

Job Description

    Phone Banking OfficerAbout the role:As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.Key Responsibilities:
    • Handling and resolving customer complaints/ queries over phone
    • Providing customers with relevant product and service information
    • Cross-selling various banking products to customers over the phone
    Key skills and competencies
    • Fluency in spoken English & Hindi language
    • Open to work in rotational shifts
    Qualification and Experience required
    • Sales and Relationship experience from any industry
    • Graduate with 0-5 years

Keyskills :
phone bankingcustomer serviceinbound calls

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