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Senior IT Support Coordinator

Fresher Indore, All India 21 Jan, 2026

Job Location	Indore, All India
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT Services & Consulting
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

As an IT Support Coordinator at our company based in Indore, Madhya Pradesh, India, your primary responsibility will be to manage IT support requests efficiently. You will be required to coordinate with end users and team members, as well as vendors. Additionally, you will play a crucial role in maintaining IT inventory and documentation.Key Responsibilities:- Assign helpdesk tickets to the appropriate personnel.- Manage Service Level Agreements (SLA) and handle escalations effectively.- Handle IT procurement tasks such as Request for Quotation (RFQ), quotation comparison, Purchase Requisition (PR) creation, and processing invoices.- Maintain accurate inventory records of hardware and software assets.- Coordinate tasks between technical teams and end users to ensure smooth operations.Qualifications Required:- 3 to 5 years of relevant experience in IT support.- Proficiency in ticketing systems.- Strong customer support skills.- Experience in leading a team would be beneficial.- Previous experience as a Helpdesk Support Engineer is preferred.If you are passionate about IT support and possess the necessary skills and experience, we encourage you to apply for Job Reference Number 13283. Join our dynamic team and contribute to our IT operations in a meaningful way. As an IT Support Coordinator at our company based in Indore, Madhya Pradesh, India, your primary responsibility will be to manage IT support requests efficiently. You will be required to coordinate with end users and team members, as well as vendors. Additionally, you will play a crucial role in maintaining IT inventory and documentation.Key Responsibilities:- Assign helpdesk tickets to the appropriate personnel.- Manage Service Level Agreements (SLA) and handle escalations effectively.- Handle IT procurement tasks such as Request for Quotation (RFQ), quotation comparison, Purchase Requisition (PR) creation, and processing invoices.- Maintain accurate inventory records of hardware and software assets.- Coordinate tasks between technical teams and end users to ensure smooth operations.Qualifications Required:- 3 to 5 years of relevant experience in IT support.- Proficiency in ticketing systems.- Strong customer support skills.- Experience in leading a team would be beneficial.- Previous experience as a Helpdesk Support Engineer is preferred.If you are passionate about IT support and possess the necessary skills and experience, we encourage you to apply for Job Reference Number 13283. Join our dynamic team and contribute to our IT operations in a meaningful way.

Keyskills :
TicketingCustomer SupportTeam Lead

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