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Assistant Manager Operations - Sale

3.00 to 8.00 Years   Kolkata   02 Jan, 2023
WEN Women Entrepreneur Network
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryInsurance
Functional AreaSales / BDOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Dear Candidate,Greeting of the day!Experience 3 to 8 Years of experience.Location: KolkataResponsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfactionInsurance Sales (Health/Motor/Life)Establish & Manage Relationships / Engagement with the Clients.Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilitiesManaging day to day Sales targets (B2C Sales)Doing field visits with teamTo monitor and document work schedule of staff and absences.Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growthTaking weekly and monthly calls with clients to understand the expectations from the teams and provided updatesEnsure that all audit related issues are brought to a closeIdentify and drive continuous improvements and initiatives in processCoach & mentor Team lead so that they are able to manage their teams betterTo ensure that all internal customer queries are followed up on a timely basisCollaborate with internal teams.To be the Key contact for all problems and queries with specific business assigned.Take on special projects as per business needAction Oriented, Integrity and Trust, PerseveranceCommand Skills, Problem Solving, Drive for results, Standing along and Directing OthersManaging & measuring workAbility to handle sales pressureExcellent verbal and written communications skillsStrong external and management reporting skillsISMS Responsibilities:Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and serve users authorized by Function Heads;Provide technical consulting assistance to Function Heads so that information systems can be built and run to best meet business objective;Ensure the safeguarding of information in their possession;Accepts responsibilities for the operation and protection of information assets; andPerform the work as delegated by the by the Function HeadDesired Skills and Experience-Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance TargetsProficiency in employee development to assist employees in meeting the Performance Targetsthrough Hiring, Coaching & MentoringInsurance (Health/Motor/Life) SalesAbility to calibrate employee performance to the Performance Targets through monitoring andCoachingAbility to communicate and resolve issues that affect Performance CriteriaAbility to lead employees on their team to performance of the Performance CriteriaDemonstrated language fluency in EnglishWhat do we offer Endless growth opportunitiesGMC- Group medical coverageGratuity is paid as per applicable law which is over and above total offered CTCRegardsTeam HR

Keyskills :
salessales supportmanagement skillsrelationship managementb2c salesassistant manager operations

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