HR OPs Associate

Job Description

Role & responsibilitiesEmployee Lifecycle ManagementSupport onboarding activities including document verification, background verification coordination, HR system onboarding, bank and meal card activation, and benefits enrollmentManage employee master data changes such as personal details, role movements, transfers, and confirmations in HR systemsExecute exit processes including full & final settlement inputs, clearance tracking, experience/relieving letters, and system deactivationsPayroll &Compensation SupportPrepare, validate, and submit monthly payroll inputs including allowances, deductions, night shift/meal allowances, reimbursements, and special payoutsCoordinate with payroll and finance teams to ensure timely processing and resolution of payroll-related issuesSupport payroll audits and data validations, ensuring accuracy and complianceBenefits & Insurance AdministrationSupport insurance enrollments, renewals, and claims processing (cashless and reimbursement)Address employee queries related to benefits and coordinate with vendors and internal stakeholders to resolve escalationsHR Operations & ComplianceMaintain accurate and up-to-date employee records in line with statutory requirements and internal policiesSupport background verification (BGV) processes, including follow-ups on discrepancies and SLA adherenceAssist during internal and external audits by providing required data, reports, and documentationEmployee Query ManagementHandle employee queries through E-helpdesk / ticketing systems, ensuring timely resolution within defined SLAsCommunicate clearly and empathetically with employees on P&C processes, policies, and timelinesProcess Improvement & ReportingSupport process documentation, SOP updates, and continuous improvement initiativesPrepare MIS, trackers, and dashboards related to P&C Ops activitiesIdentify and highlight process gaps, risks, and improvement opportunities to the Ops leadStakeholder ManagementWork closely with P&C Ops leadership, HRBPs, Payroll, Finance, IT, and external vendorsAct as a dependable execution partner for high-volume operational activities.SkillsStrong attention to detail and data accuracyAbility to manage multiple tasks in a high-volume, deadline-driven environmentEffective communication and stakeholder management skillsProficiency in MS Excel and HR systems Role & responsibilitiesEmployee Lifecycle ManagementSupport onboarding activities including document verification, background verification coordination, HR system onboarding, bank and meal card activation, and benefits enrollmentManage employee master data changes such as personal details, role movements, transfers, and confirmations in HR systemsExecute exit processes including full & final settlement inputs, clearance tracking, experience/relieving letters, and system deactivationsPayroll &Compensation SupportPrepare, validate, and submit monthly payroll inputs including allowances, deductions, night shift/meal allowances, reimbursements, and special payoutsCoordinate with payroll and finance teams to ensure timely processing and resolution of payroll-related issuesSupport payroll audits and data validations, ensuring accuracy and complianceBenefits & Insurance AdministrationSupport insurance enrollments, renewals, and claims processing (cashless and reimbursement)Address employee queries related to benefits and coordinate with vendors and internal stakeholders to resolve escalationsHR Operations & ComplianceMaintain accurate and up-to-date employee records in line with statutory requirements and internal policiesSupport background verification (BGV) processes, including follow-ups on discrepancies and SLA adherenceAssist during internal and external audits by providing required data, reports, and documentationEmployee Query ManagementHandle employee queries through E-helpdesk / ticketing systems, ensuring timely resolution within defined SLAsCommunicate clearly and empathetically with employees on P&C processes, policies, and timelinesProcess Improvement & ReportingSupport process documentation, SOP updates, and continuous improvement initiativesPrepare MIS, trackers, and dashboards related to P&C Ops activitiesIdentify and highlight process gaps, risks, and improvement opportunities to the Ops leadStakeholder ManagementWork closely with P&C Ops leadership, HRBPs, Payroll, Finance, IT, and external vendorsAct as a dependable execution partner for high-volume operational activities.SkillsStrong attention to detail and data accuracyAbility to manage multiple tasks in a high-volume, deadline-driven environmentEffective communication and stakeholder management skillsProficiency in MS Excel and HR systems

Keyskills :
communicationstakeholder managementMS Excelattention to detaildata accuracymultitasking