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Interview For Airline Customer Service Representative || 10th Pass - Freshers

1.00 to 10.00 Years Kolkata 16 Sep, 2026

Job Location	Kolkata
Education	Not Mentioned
Salary	Not Disclosed
Industry	Others
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

We are looking for an enthusiastic Airline Customer Service Executive to join our team in Kolkata. This entry-level position is perfect for individuals who want to start their career in the airline industry and have a passion for customer service.Key Responsibilities:- **Customer Assistance:** Provide help to travelers with their inquiries, reservations, and ticket bookings, ensuring a smooth travel experience. You will communicate via phone, email, and in-person.- **Problem Resolution:** Address any issues that arise, such as delays or cancellations, by offering solutions and alternatives. You will need to stay calm under pressure and assist customers effectively.- **Information Sharing:** Educate customers on airline policies, flight schedules, and baggage rules to ensure they have all the necessary information for travel. Clear communication is key to helping them understand.- **Feedback Collection:** Gather customer feedback about services to help improve the overall travel experience. Your insights will be valuable for the continuous improvement of our services.Required Skills and Expectations:Candidates must have completed at least the 10th grade and should possess strong communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Teamwork and a willingness to learn are important for success in this role. Additionally, being punctual and reliable is crucial, as you will be working full-time in an office environment.Experience0 - 1 YearsNo. of Openings32Education10th PassRoleAirline Customer Service ExecutiveIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationKolkata .

Keyskills :
customer servicecommunicationproblem resolutioninformation sharing

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