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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
1 Managing all type of service related complaints from clients.2 Inventory Management 3 End to end follow up with service engineer till customer escalation is resolved 4 Handling customer Escalation comes through Email / call 5Daily basis Follow up with field engineers as well as service Managers 6 Excellent communication skills,
Keyskills :
crmcustomer servicesalesmisdeliverycustomer escalationemailinventoryengineersescalationcommunicationChatOnline SupportWeb BrowsingWeb ChatScanEmail ClientsCopiesEmail StrategyCANSPAM