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Unit Head - Virtual Relationship Manager

10.00 to 15.00 Years   Kolkata   27 May, 2024
Job LocationKolkata
EducationNot Mentioned
SalaryRs 26 - 30 Lakh/Yr
IndustryBFSI
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Vacancy with Leading BankRole- Unit Head Virtual Relationship ManagerLocation KolkataResponsibilities; - Responsible for quality recruitment, training, developing the knowledge and capability of VRMs in the Zone and also provide guidance, anytime feedback and mentorship to individuals for enablement of achievement of the defined goals. - Ensuring the VRM Team maintains productivity, achieve goal sheet objectives and revenue targets. Also incumbent is Responsible for monitoring quality of engagement, sales and processes for the VRMs in the region - Ideation, Preparation and adoption of robust quality management framework as per the industry best practices - Ensuring engagement across Liabilities, Retail Assets, ON-Boarding parameters, Wealth business, CA Business and Credit Cards Business in the region. Responsible to initiate thrust on Cross Sell.Interested candidates can WhatsApp profiles to hidden_mobile

Keyskills :
telesalesphone bankingvrmtelecaller

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