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Floor Supervisor

Fresher   Kozhikode   21 Nov, 2025
MALABAR GOLD LIMITED
Job LocationKozhikode
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Key Responsibilities:
    • Supervise the Family Amusement Centre (FAC) Floor and manage the day to day operations in the Centre.
    • Implement open and closing operations as guided by the Manager in order to maintain safety and security of the Centre.
    • Ensure that the Operations floor is safe, clean, well-staffed and conducive for family fun and conduct physical checks to ensure the same.
    • Strictly adhere to the instructions provided by Management Trainee FAC Operations and transform these instructions into an effective performance.
    • Ensure that the shift staff provide the highest levels of consistent, prompt and courteous customer service.
    • Ensure that all amusement units on the floor are performing effectively.
    • Ensure that the redemption and reception counters are well staffed and equipped with the required supplies & consumables.
    • Prepare purchase requisitions for supplies on an as required basis in the prescribed format.
    • Implement shift scheduling based on the instructions from the Management Trainee FAC Operations and complete the required shift paper work.
    • Effectively manage Group and Birthday Party Bookings and make necessary arrangements.
    • Coordinate facility start-up, shut down, and staff changeovers efficiently.
    • Assist with floor operations by managing play zones where necessary.
    • Implement and interpret policies and procedures to the staff, perform effective staff evaluation and make hiring, terminating and disciplinary recommendations.
    Education:
    • Bachelors degree or Diploma
    • 2 years of experience in a supervisory role in retail, hospitality, or entertainment.

Keyskills :
intrapersonal skillsproblem solver quick decision-makerstrong leadership

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