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Front Office Executive

5.00 to 10.00 Years   Ludhiana   24 May, 2024
OSWAL WOOLLEN MILLS LIMITED
Job LocationLudhiana
EducationNot Mentioned
SalaryRs 1.0 - 4.0 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

    • Job Title: Front Office Executive
    • Company: Oswal Group
    • Location: Jain Dharamshala, Near Mani Laxmi Jain Tirth, Doraha
    About the Role:We are searching for a passionate and experienced Front Office Executive to join our team at our new property in Dharamshala, Doraha. As a key member of the front office team, you will be responsible for providing exceptional guest service, ensuring smooth check-in and check-out processes, and handling guest inquiries.Responsibilities:
    • Welcome guests warmly and efficiently upon arrival and departure.
    • Ensure a smooth and efficient check-in and check-out process.
    • Handle guest inquiries and requests promptly and professionally.
    • Maintain accurate guest registration records.
    • Allocate rooms according to guest preferences and room availability.
    • Manage room keys and ensure guest room security.
    • Need to handle Billing process.
    • Provide information about Dharamshala facilities and services.
    • Maintain a clean and professional appearance of the front office area.
    • Coordinate with housekeeping and other departments to ensure guest satisfaction.
    • Uphold the companys standards for guest service excellence.
    Qualification:
    • Min Qualification- High School Graduate
    • Bachelors Degree in Hotel Management preferred
    Requirements:
    • Minimum 4 years of experience in the hospitality industry, preferably in a hotel front office role.
    • Excellent communication, interpersonal, and problem-solving skills.
    • Ability to work effectively under pressure and prioritize tasks.
    • Strong attention to detail and accuracy.
    • Proficiency in MS Office Suite.
    • Experience in handling guest complaints effectively (desired).
    • Must be willing to relocate to Doraha.
    • Immediate joiners are preferred.
    To Apply:Interested candidates should submit their resume to hidden_email or hidden_mobile

Keyskills :
communication skillsfront office management

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