Associate Trainee - Sales & Services

Job Description

Associate Trainee - Sales & ServicesJob Code MGD2114Designation Associate Trainee - Sales & ServicesBusiness Vertical Malabar Gold & DiamondsJob Summary PRIMARY RESPONSIBILITIESSales and Customer:-* Greet and receive customers in a welcoming manner and engage with them to understand their requirements.* Cater to customer requirements as per their need, by showcasing products to make the sale by influencing customers buying decision.* Learn & understand the sales procedures and acquire product knowledge.* Be punctual in the work, strictly follow the code of conduct of the company and get familiar with personnel duties.* Observe sales representatives and emulate their sales management processes to meet set targets.* To proactively assist the Sales executives and other managers to obtain real and sustained, continuous improvement.* Assist the customer when there is a sales return or repair work.* Calculate & prepare the estimate of the products selected upon making the sale.* To achieve the category wise sales target for the allocated section and suggest solutions to enhance stores profit.* Learn billing procedures.* Learn about products and business policies of Malabar Gold and Diamonds.* Take initiative to learn about the products and services provided by the competitors, latest trends in the market and update product knowledge.Stock:-* Assist in counting and tallying of stock on a daily basis and record the opening stock and closing stock in the section allotted.* Transfer the stock to the locker daily and ensure that ornaments are handled with care.Work area & Display:-* Support all Visual merchandising activities in the Store with respect to display and presentation of products at the appropriate counter by maintaining the quality and freshness of the same.Marketing :-* Learn marketing techniques from sales and marketing staffs.* Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event.* Assist in BTL marketing.FUNCTIONAL RESPONSIBILITIES* Ensure on the job training in various sections like packing, purchase, cash, Order Repair, sub brands, diamond, silver, scheme, marketing, customer relation etc.* To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust.* Understand the queries and complaints from the customer and escalate to the Superiors.Functional Area Retail SalesLocation WakadState MaharashtraCountry INDIAEducational Qualification Graduation;Plus2 /PUCAge 21-27Experience FresherSalary Range As per Industry Standards (INR)

Keyskills :
sales customer service product knowledgemarketing techniques stock management sales return closing profit