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BRANCH MANGER

Fresher   Mumbai City   23 Sep, 2025
Yes Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking
Functional AreaInvestment Banking / M&A
EmploymentTypeFull-time

Job Description

    ROLETo lead and manage the retail branch operations, ensuring achievement of business targets, superior customer service, compliance with regulatory norms, and development of a high-performing team aligned with the banks vision and values.Key Responsibilities:Business Development & Revenue Generation
    • Drive branch-level sales and revenue targets across retail banking products (savings, loans, investments, insurance, etc.).
    • Identify local market opportunities and develop strategies to increase customer base and wallet share.
    • Ensure cross-selling and upselling of products through effective customer engagement.
    Customer Service & Relationship Management
    • Ensure high standards of customer service and satisfaction.
    • Resolve customer queries and complaints promptly and effectively.
    • Build long-term relationships with key customers and stakeholders.
    Operations & Compliance
    • Oversee day-to-day branch operations ensuring adherence to internal policies and regulatory guidelines.
    • Ensure timely and accurate reporting, audit compliance, and risk management.
    • Maintain branch hygiene in terms of documentation, cash management, and security protocols.
    Team Leadership & Development
    • Lead, motivate, and manage branch staff to achieve performance goals.
    • Conduct regular training, coaching, and performance reviews.
    • Foster a culture of ownership, accountability, and continuous improvement.
    Strategic Alignment & Change Enablement
    • Translate organizational strategy into actionable branch-level plans.
    • Promote innovation and adaptability in response to market and regulatory changes.
    • Champion digital adoption and process improvements.
    Key Competencies:Functional Competencies
    • Customer Orientation
    • Drive for Results
    • Quality Focus
    • Problem Solving
    • Professional Entrepreneurship
    • Influence and Impact
    Leadership Competencies
    • Lead the Way
    • Lead and Develop People
    • Enable Change
    Technical Competencies
    • Proficiency in MS Office and banking software
    • Understanding of retail banking products and services
    • Knowledge of regulatory and compliance frameworks
    Success Metrics:
    • Achievement of branch sales and revenue targets
    • Customer satisfaction scores
    • Compliance and audit ratings
    • Employee engagement and performance metrics
    NOTE - HIRING FOR ANDHERI TO BOISAR CLUSTERNOTE- THIS IS ONLY FOR MUMBAI AND LOOKING FOR PEOPLE WORKING AND STAYING CURRENTLY IN MUMBAIshare resume on - hidden_emailIF Available for interview on 18 Sep 2025 at andheri then share your resume on above mentioned mail address

Keyskills :
branch managementbranch handlingbranch administrationretail branch banking

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