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Customer Service Representative

1.00 to 5.00 Years   Nagpur   18 Apr, 2024
Arohan Financial Services Limited
Job LocationNagpur
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Company DescriptionArohan Financial Services Limited, a part of The Aavishkaar Group, is one of Indias largest NBFC MFIs. With a bank loan rating of A (Stable), MFI grading of MF1 from CARE Ratings, and a Social Performance rating of SP1, Arohan is recognized as a top-notch organization. Arohan is Great Place to Work-Certified and has been ranked among the Top 100 Best Workplaces in India 2022 and the Best Workplaces in Microfinance India 2022. Arohans mission is to empower underserved households and small businesses through sustainable financial services, with a goal to impact 28 million lives by 2028.Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Nagpur. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a positive customer experience. Your day-to-day tasks will involve addressing customer queries, resolving issues, and. maintaining effective communication with customers to ensure their needs are met.Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Experience in ensuring customer satisfaction and delivering a positive customer experience Strong communication and interpersonal skills Excellent problem-solving abilities Attention to detail and ability to multitask Ability to work effectively in a team Proficiency in relevant computer applications Additional language skills are a plus,

Keyskills :
Customer Service RepresentativesCustomer SupportCustomer ServiceInterpersonal skillsTeamworkStrong communicationProblemsolvingAttention to detailMultitaskingProficiency in relevant computer applications

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