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Team Leader

0.00 to 4.00 Years   Nagpur   04 Mar, 2024
Job LocationNagpur
EducationNot Mentioned
SalaryRs 3.0 - 7 Lakh/Yr
IndustryBPO / Call Center
Functional AreaData EntryBack Office Operations
EmploymentTypeFull-time

Job Description

    The Team Leader is responsible for overseeing and guiding a team of employees to achieve organizational goals and objectives. They provide leadership, direction, and support to team members, fostering a positive and productive work environment. The Team Leader collaborates closely with management to implement strategies, policies, and procedures to ensure the teams success.Key Responsibilities:
    • Leadership and Guidance:Provide leadership and direction to team members, setting clear expectations and goals.
    • Motivate, coach, and mentor team members to achieve individual and team performance targets.
    • Foster a culture of collaboration, accountability, and continuous improvement within the team.
    • Team Management:
    • Assign tasks and responsibilities to team members based on their skills, strengths, and workload.
    • Monitor and track team performance, providing feedback and recognition as appropriate.
    • Address performance issues or conflicts within the team promptly and effectively.
    • Operational Support:
    • Collaborate with management to develop and implement operational plans and strategies.
    • Ensure that team members understand and adhere to company policies, procedures, and quality standards.
    • Coordinate with other departments or teams to optimize workflow and achieve organizational objectives.
    • Communication and Collaboration:
    • Serve as the primary point of contact between team members and management.
    • Facilitate communication and collaboration within the team and across departments.
    • Conduct regular team meetings to discuss goals, priorities, and challenges.
    • Training and Development:
    • Identify training needs and opportunities for professional development within the team.
    • Provide training, coaching, and resources to help team members develop their skills and capabilities.
    • Support career growth and succession planning initiatives for team members.
    • Performance Evaluation:
    • Conduct performance evaluations and assessments for team members on a regular basis.
    • Set performance goals and objectives for team members, providing feedback on progress and areas for improvement.
    • Recognize and reward high performers and address performance issues through constructive feedback and coaching.
    • Problem Solving and Decision Making:
    • Collaborate with team members to identify and solve problems or challenges.
    • Make informed decisions and resolve conflicts or issues within the team in a timely and effective manner.
    • Escalate complex issues or decisions to higher management as needed.
    Qualifications:
    • Bachelors degree in business administration, management, or a related field (preferred).
    • Proven experience in a leadership or supervisory role, with a track record of successfully managing teams.
    • Strong leadership, communication, and interpersonal skills.
    • Excellent problem-solving and decision-making abilities.
    • Ability to motivate and inspire team members to achieve goals and overcome challenges.
    • Knowledge of relevant industry standards, practices, and regulations.
    • Proficiency in using Microsoft Office suite and other relevant software applications.
    • Flexibility and adaptability to changing priorities and deadlines.
    Interested Candidate Can call us or Share your CV on Email or on WhatsApEmail ID careers.primeplaementvission@gmail.comContact Numberhidden_mobileFromHR Team

Keyskills :
team managementteam leadingteam handlingmanagement information systems

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