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BPO Customer Support Associate - Voice & Non Voice

1.00 to 10.00 Years   Navi Mumbai   02 Mar, 2026
Explore360 HR Solutions
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a Customer Support Executive in a leading BPO/KPO company, your role involves handling voice, email, and chat processes. You will be responsible for providing exceptional customer support services to clients. Key Responsibilities:- Manage customer inquiries and issues through voice, email, and chat channels- Ensure timely resolution of customer concerns and escalations- Maintain a high level of professionalism and customer service orientation- Collaborate with team members to achieve performance targetsQualifications Required:- Excellent command over English language- Willingness to work in US/UK shifts- Minimum qualification of 10th Pass (SSC) with 6 months of experienceAdditionally, this company offers a competitive salary of up to 60,000 with annual bonuses, fixed shifts, weekends off, and growth opportunities. WFH/WFO options are also available. If you are looking to work in a dynamic environment with growth opportunities, this position is ideal for you. Do not hesitate to apply if you meet the qualifications and are ready to excel in customer support roles. As a Customer Support Executive in a leading BPO/KPO company, your role involves handling voice, email, and chat processes. You will be responsible for providing exceptional customer support services to clients. Key Responsibilities:- Manage customer inquiries and issues through voice, email, and chat channels- Ensure timely resolution of customer concerns and escalations- Maintain a high level of professionalism and customer service orientation- Collaborate with team members to achieve performance targetsQualifications Required:- Excellent command over English language- Willingness to work in US/UK shifts- Minimum qualification of 10th Pass (SSC) with 6 months of experienceAdditionally, this company offers a competitive salary of up to 60,000 with annual bonuses, fixed shifts, weekends off, and growth opportunities. WFH/WFO options are also available. If you are looking to work in a dynamic environment with growth opportunities, this position is ideal for you. Do not hesitate to apply if you meet the qualifications and are ready to excel in customer support roles.

Keyskills :
International BpoCall Centre OutboundBanking ProcessGuest ServiceWork From HomeGuest RelationBPO HiringBpo OperationsVoice ProcessAirlines SalesAirline ProcessTechnical Voice ProcessVoiceUK PensionCustomer Serviceairline reservationsIntern

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