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Customer Care Executive

0.00 to 4.00 Years   Navi Mumbai   31 Jan, 2024
Skywings Advisors Private Limited
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryBanking
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    PROFILE- Officer Customer Care - OCCRoles & Responsibilities:
    • Contact businesses and private individuals by telephone to promote services
    • Should be able to explain the product and its benefits to the customers
    • Resolving customer queries
    • Customer follow up and feedback post initial interaction
    • Record customer and transaction details and obtaining customer information
    • Schedule appointments for sales staff to meet prospective customers
    • Resolve Customer Query & Provide service to the existing bank customers on phone call
    • Cross sell banking products on phone call
    Training & Leads will be provided by the bank

Keyskills :
telecallingcold callingtelesalescustomer servicecallingvoice processvoicetelemarketing

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