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Customer Relationship Manager

1.00 to 2.00 Years   Navi Mumbai,Mumbai City   08 Mar, 2025
Aviyana Ventures Pvt Ltd
Job LocationNavi Mumbai,Mumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryAutomobile / Auto Ancillaries
Functional AreaSales / BDCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Title:Relationship Manager Automobile IndustryLocation:Worli, Andheri, Prabhadevi. TalojaExperience:1-2 YearsIndustry:Automobile / Auto AncillaryEmployment Type:Full-timeJob Summary:We are looking for a dynamic and customer-focused Relationship Managerwith 1-2 years of experience in the automobile industry. The ideal candidate will be responsible for maintaining strong relationships with clients, driving sales, and ensuring high customer satisfaction. This role requires excellent communication skills, negotiation abilities, and a passion for automobiles.Key Responsibilities:Develop and maintain relationships with existing and potential customers.Understand customer requirements and suggest suitable automobile products or services.Handle inquiries, explain product features, and provide after-sales support.Generate leads through various channels and convert them into sales.Work closely with dealerships, auto financiers, automobilesales and service providers to enhance customer experience.Ensure timely follow-ups with customers to build long-term engagement.Meet sales targets and contribute to business growth.Maintain customer records and update CRM systems regularly.Address and resolve customer complaints in a professional manner.Key Requirements:Experience:1-2 years of relevant experience in automobile sales, customer relationship management, or business development.Skills:Strong communication and interpersonal skills.Excellent negotiation and persuasion abilities.Customer service-oriented with problem-solving capabilities.Ability to work in a target-driven environment.Familiarity with CRM tools and sales software is a plus.

Keyskills :
relationship managementcustomer relationship managementsalesfinancecustomer serviceautomobile insuranceindustry

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