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Customer Retention Executive

0.00 to 4.00 Years   Navi Mumbai   12 Dec, 2024
ICICI LOMBARD GENERAL INSURANCE CO LTD
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 1.5 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaSales / BDPre-Sales
EmploymentTypeFull-time

Job Description

    Designation / Role:-Customer Retention Manager (100% Voice Process)Business Group:-RetailVertical:-RIO Renewal Inbound & OutboundRole Objective:-
    • Outbound calling and converting lead into sales
    • Explaining the customers product features and benefits
    • Ensuring all compliance and SLA during the calls
    • Achieving daily, weekly, monthly, target
    • Ability to achieve stretched targets and able to manage the organization standards
    • Maintain superior quality service by following organization standards
    Shift time:-10:00 am to 7:30 pmWeek off:- 1Sunday fix off, 1 Rotational offAge:-Upto 30 yearsLocation:- Vashi

Keyskills :
salesrenewalstelesalesbpocustomer retention

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