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Customer Service Executive (International Process)

1.00 to 10.00 Years   Navi Mumbai, Thane   20 Jul, 2026
QRN Services
Job LocationNavi Mumbai, Thane
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Description Customer Service Executive (International Process)Company: TeleperformanceJob Role: Customer Service Executive (International Process)Job Locations: Ghansoli, Navi Mumbai & ThaneJob Responsibilities
    • Handle customer queries related to money transfer services through voice support.
    • Provide prompt, accurate, and professional assistance to customers.
    • Resolve customer concerns while maintaining high service quality.
    • Ensure adherence to process guidelines and quality standards.
    Eligibility Criteria
    • Minimum Qualification: Higher Secondary Certificate (HSC) or equivalent.
    • Minimum 1 year of experience in an International BPO (Voice Process).
    • Excellent verbal communication skills in English.
    • SVAR Score: 70 or above.
    • CEFR Level: C1 preferred.
    Salary & Benefits
    • Salary: 25,000 to 41,000 (In-hand), based on experience and interview performance.
    • Competitive salary package with industry-standard benefits.
    Shift Details
    • 24x7 rotational shifts.
    • 2 rotational weekly offs.
    Selection Process
    • HR Round
    • AMCAT Assessment
    • Operations Round
    Note: Candidates from outside the local hiring locations are not preferred.

Keyskills :
international voice processcustomer carecustomer supportinternational voiceinternational call centerinternational bpo

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