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Customer Support Associate

1.00 to 2.00 Years   Navi Mumbai   14 Nov, 2024
HTI MANPOWER OUTSOURSING SERVICES PRIVATE LIMITED
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Title: Customer Service AssociateLocation: MIDC, Industrial Area, Turbhe, Navi MumbaiSalary: 11,000 - 18,000 per monthWorking Hours: 10:00 AM - 6:00 PMJob Summary:Were seeking an exceptional Customer Service Associate to join our team in Navi Mumbai. As a Customer Service Associate, youll play a vital role in delivering top-notch support to our customers, resolving queries, and ensuring customer satisfaction.Roles and Responsibilities:- Handle customer inquiries via phone, email, and chat- Resolve customer complaints and concerns promptly and professionally- Provide product/service information and solutions- Process customer orders and returns- Maintain accurate records of customer interactions- Meet or exceed customer satisfaction targets- Collaborate with internal teams to resolve customer issues- Stay up-to-date with product knowledge and industry trendsRequirements:- Excellent communication and problem-solving skills- Ability to work in a fast-paced environment- Strong customer service skills- Basic computer knowledge- Fluency in English and Hindi (additional languages a plus)What We Offer:- Competitive salary (11,000 - 18,000)- Opportunities for growth and development- Dynamic work environment- Friendly and supportive teamHow to Apply:If youre passionate about delivering exceptional customer experiences, please submit your resume and cover letter to teamhtimo.mahi@gmail.com or contact us at hidden_mobile. We look forward to hearing from you!

Keyskills :
communication skillscustomer care

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