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Excellent Hiring For Desktop Engineer - Chennai Work From Office

1.00 to 3.00 Years   Navi Mumbai   08 Apr, 2024
BUZZ WORKS BUSINESS SERVICES PRIVATE LIMITED
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 3.5 - 5 Lakh/Yr
IndustryIT - Hardware / Networking
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Essential Duties & Responsibilities:
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
    • Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users.
    • Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions.
    • Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals.
    • Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software.
    • Perform regular maintenance and updates on desktop systems to ensure optimal performance and security.
    • Assist in the implementation of IT policies and security measures to safeguard desktop systems and data.
    • Stay informed about the latest trends and advancements in desktop technologies to improve support services.
    Qualifications / Requirements:Proven experience as a Desktop Engineer or in a similar technical support role.Strong knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications.Proficiency in hardware troubleshooting and problem-solving for desktop-related issues.Familiarity with network connectivity and basic understanding of IT infrastructure components.Excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner.Ability to work independently and handle multiple tasks simultaneously.A proactive and customer-focused approach to delivering high-quality support services.Microsoft Certification professional, CCNA will be an added advantage.Bachelors degree in computer science, Information Technology, or equivalent experience is preferred.Physical Requirements:Must be able to lift and carry up to 30lbs. Must be able to talk, listen, speak, and view electronic equipment.Working Conditions:Working conditions are normal for an office environment. Work requires weekend and/or evening work. Work may require occasional night shift.Travel is primarily local during the business day.

Keyskills :
os installationlinuxtroubleshooting

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